Policy & Procedures

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

Q: What is a Pediatrician?

A: A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Q: Can I meet my pediatrician before my baby is born?

A: Yes, in fact, we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent page for more information.

Q: How often should my child see the pediatrician?

A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the doctor to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.

Well-child visits are also a good time for parents raise questions and concerns about a child's development, behavior, nutrition, safety, and overall well-being.

The American Academy of Pediatrics recommends this schedule for routine well-care visits:

  • 3 to 5 days
  • 1 month
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • 4 years
  • And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

Q: What is the best way to schedule an appointment with your office?

A: You can schedule an appointment by calling our office during regular business hours, or by requesting an appointment online.

Q: Is your office accepting new patients?

A: Yes, we always welcome new patients. Contact our office for additional information or request an appointment.

Q: Why does my child need to receive vaccinations?

A: Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from Meet our Doctors at KAP! Please take a few moments to learn about our skilled practitioners and our friendly, nurturing staff.

Kid Approved Pediatrics Appointment Policies and Fees

For patients younger than 18 years of age, a parent or guardian must be present at the time of the office visit. 

Our mission is to provide same day medical care for sick children as requested by caregivers. We see patients by appointment only to best control your wait times because we know your time is valuable. If you are more than 20 minutes late for your appointment, you may be asked to reschedule your appointment or you will be seen according to the next available appointment in your provider’s schedule.
If you are sick at your Well child visit, you will either be asked to reschedule or you may be charged an additional fee for illnesses not covered under the scope of a Well Child Visit. We provide a well and sick waiting area to limited exposure to infectious illnesses. Some high risk patients may be diverted through a separate entrance as directed by staff. For high risk infectious exposures, you may be asked by the staff to enter the building through a separate, protected entrance. For non-emergent walk-in patients, the patient will be seen according to the next available appointment in your provider's schedule.
In case of emergencies, we are equipped to provide some minor emergency care as triage by our staff. Walk-in emergencies will be accommodated according to the urgent medical need. In case of life-threatening emergencies, please call 911.

No Show / Cancellations less than 24hrs

As a courtesy, we will attempt to contact you to remind you of your appointment; however, it is your responsibility to arrive for the appointment on time. If you cannot keep an appointment, please call at least 24 hours in advance. If you cancel less than 24 hours in advance for a well child or ADHD/ADD visit or no show there is a service charge.

  • $50.00 Well Visits
  • $50.00 ADD/ADHD Visits
  • $25.00 Sick Visits

Multiple no shows ‐ may result in dismissal from the practice.


Kid Approved Pediatrics Prescription Refill Requests

Antibiotics will not be prescribed over the phone. If you feel your child might need an antibiotic, they will need to be seen by a physician.

If your child is an established patient and has a chronic but stable medical condition requiring ongoing medication (i.e., Asthma, allergies, eczema) you may request refills over the patient portal if they have been seen in the condition, according to the following guidelines:

Refills may take up to 48 business hours to Process so please plan accordingly.

  • Asthma Office Visit ------every 6 months
  • Headache -------------------every 6 months
  • Allergy Office Visit --------every 12 Months
  • Skin Disorders -------------every 12 months
  • Birth Control ---------------every 12 months
  • Mood Disorder ------------every 3 months
  • ADHD -------------------------every 3 months

Kid Approved Pediatrics Medical Form

We are happy to fill out standard medical school physical/daycare attendance forms, camp forms, and anaphylaxis/food allergy plans, complimentary if your child has been seen in the last 1 year for a well child visit over age 2 yrs and is up to date on well visits if under 2 yrs of age. Form completion may take up to 5 business days after receipt of the form to be completed.

A charge of $25 for any OTHER FORM or letter requested by the parent/legal guardian. 

A charge of $50 for any medical consultation or Statements requested by the parent/legal guardian.


After Hours Nurse Triage Line 

**Any emergency situation, Call 911 or go to the nearest ER**

Otherwise, you can call the office at 972-787-0044 and you will be re-directed to the Free Nurse Triage After Clinic Hours. If necessary, the nurse will contact the on-call physician.

Please save routine questions (mild illness, appointments, prescription refills) for the next business day. 

Kid Approved Pediatrics Referral Request

If your insurance requires you to have a referral, please contact your insurance for a specialist covered by your insurance plan and our office will be happy to provide the referral. Once you have the specialist information, please request a referral from our office via our patient portal and include the following information:

  1. Please provide the Name of the provider, Provider’s NPI number, provider’s business address, telephone and fax number to our office via Portal when you request your referral.
  2. Please include date and time of your scheduled appointment if known. Non-urgent referrals may take up to 14 business days, so please plan accordingly. We will process all urgent referrals as prudently possible.

For acute and new chronic medical referrals to a specialist, our patients must have been seen in our clinic by one of our medical providers within the last 1 month for the medical problem the referral is being requested for to the specialists.
For all existing chronic medical issues managed by medical specialists, referrals will be processed if your child has been seen for their well child visit within the last 1 yr.

Kid Approved Pediatrics Medical Record Fees

There will be a $25 charge per child for copies of medical records. Please allow 14 business days for copies to be prepared.


Kid Approved Pediatrics School Excuse Policy

You may request a physician's note for excused absences from school or work when your child is seen in our office. However, excuses requested over the phone will be denied. Your child must be seen in our office. If an extension is needed you must talk to the doctor first before a request is filled.