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Policy & Procedures

Kid Approved Pediatrics Prescription Refill Requests

Antibiotics will not be prescribed over the phone. If you feel your child might need an antibiotic, they will need to be seen by a physician.

If your child is an established patient and has a chronic but stable medical condition requiring ongoing medication (i.e., Asthma, allergies, eczema) you may request refills over the patient portal if they have been seen in the condition, according to the following guidelines:

Refills may take up to 48 business hours to Process so please plan accordingly.

  • Asthma Office Visit ------every 6 months
  • Headache -------------------every 6 months
  • Allergy Office Visit --------every 12 Months
  • Skin Disorders -------------every 12 months
  • Birth Control ---------------every 12 months
  • Mood Disorder ------------every 3 months
  • ADHD -------------------------every 3 months

Kid Approved Pediatrics Medical Form

We are happy to fill out standard medical school physical/daycare attendance forms, camp forms, and anaphylaxis/food allergy plans, complimentary if your child has been seen in the last 1 year for a well child visit over age 2 yrs and is up to date on well visits if under 2 yrs of age. Form completion may take up to 5 business days after receipt of the form to be completed.

A charge of $25 for any OTHER FORM or letter requested by the parent/legal guardian. 

A charge of $50 for any medical consultation or Statements requested by the parent/legal guardian.

After Hours Nurse Triage Line 

**Any emergency situation, Call 911 or go to the nearest ER**

Otherwise, you can call the office at 972-787-0044 and you will be re-directed to the Free Nurse Triage After Clinic Hours. If necessary, the nurse will contact the on-call physician.

Please save routine questions (mild illness, appointments, prescription refills) for the next business day. 

Kid Approved Pediatrics Referral Request

If your insurance requires you to have a referral, please contact your insurance for a specialist covered by your insurance plan and our office will be happy to provide the referral. Once you have the specialist information, please request a referral from our office via our patient portal and include the following information:

  1. Please provide the Name of the provider, Provider’s NPI number, provider’s business address, telephone and fax number to our office via Portal when you request your referral.
  2. Please include date and time of your scheduled appointment if known. Non-urgent referrals may take up to 14 business days, so please plan accordingly. We will process all urgent referrals as prudently possible.

For acute and new chronic medical referrals to a specialist, our patients must have been seen in our clinic by one of our medical providers within the last 1 month for the medical problem the referral is being requested for to the specialists. For all existing chronic medical issues managed by medical specialists, referrals will be processed if your child has been seen for their well child visit within the last 1 yr.

Kid Approved Pediatrics Medical Record Fees

$25 fee for printout of any ledgers (i.e., account history, payment history, etc.) is due
prior to receiving the ledger.
$25 fee to fill out any health forms (i.e., school, camp, sports, daycare, etc.).
$25 fee for FMLA form.
$50 fee for medical necessity letters, medical consultation, or statements requested by
lawyers or parent/legal guardian.

Please allow 2 business days for copies to be prepared.

Kid Approved Pediatrics School Excuse Policy

You may request a physician's note for excused absences from school or work when your child is seen in our office. However, excuses requested over the phone will be denied. Your child must be seen in our office. If an extension is needed you must talk to the doctor first before a request is filled.

Frisco

Will Announce When Weekend Clinic Opens

Office Hours

Monday - Friday:

8:00 am - 5:00 pm

Saturday:

8:30 am - 12:00 pm

Sick & Flu Clinic (Existing Patients Only)

Sunday:

Closed